To help us give you more of what you love, we capture information about you in order to improve your experience of the Quorra Community.

This notice is to inform you about how we collect and protect any personal information you provide to us and how you can control what personal information we collect from you and what we do with it. It sets out how we intend to use your information, who we will share it with and what rights you have about use of your information.

This notice applies however you provide personal information to us, whether you go online to our websites, contact us via social media, visit our events and stores , enter competitions, engage in research activities or whether you telephone, email, write to or text us.
 

    General

    J Shephard LLC (and trusted partners acting on our behalf) use your personal data:

• to provide goods and services to you;

• to make a tailored website available to you;

• to manage any account(s) you hold with us;

• to verify your identity;

• for crime and fraud prevention, detection and related purposes;

• with your agreement, to contact you about promotional offers, events, products and services which we think may interest you;

• to show you promotional communications through online media as you browse the web;

• for analysis, insight and research purposes - to better understand your needs and ensure we are giving you what you want;

• to identify and contact competition winners;

• to enable us to manage customer service interactions with you; and

• where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).
  
  
  Marketing

• Promotional communications

• To ensure you are kept up to date with the Quorra experience, we use personal data for marketing purposes and may send you postal mail, texts and/or emails to update you on the latest offers and events.

• You have the right to opt out of receiving promotional communications at any time, by:

• informing us that you wish to change your marketing preferences by contacting our customer support team at support@gymshark.com;

• making use of the simple “unsubscribe” link in emails
  
  
  You have the following rights:

• the right to be informed about our processing or your personal data which is the aim of this Notice;

• the right to request access to personal data we hold about you at any time;

• the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you;

• the right to object to processing of your personal data and/ or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you;

• the right to prevent processing that is likely to cause damage or distress to you or anyone else;

• the certain rights in relation to automated decision making including profiling;

• the right to request that we erase your personal data in certain circumstances (the right to be forgotten) for example when the data are no longer necessary for the purpose for which we collected them;

• the right to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transmitted to another data controller. This is known as the right to data portability.