© 2019 by J Shephard, LLC. All Rights reserved.

SHIPPING & RETURNS

Shipping Speeds

Free Shipping on orders $50 or more
5-20 business days
Usually, around 5-7

USA:
3-5 business days via USPS (Basic)
3-8 business days via FedEx SmartPost1-3 business days via FedEx

Canada:
5-10 business days without tracking (Basic)
1-5 business days via FedEx

International from Europe:
5-10 business days to Europe
10-20 business days worldwide 1-5 business days via FedEx

Shipping Policy

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Each item we ship may have different delivery times. This is because some products are packaged and shipped separately.
We take about 2–7 business days to create apparel products (t-shirts, etc.) and 2–5 business days for non-apparel products (posters, etc.). Then you should add shipping times on top of that. Speed and price depends on product type and destination.


International Orders may need to pay a Value Added Tax (VAT). That is not a fee that we collect, that is a fee that the European Union collects.

FEDEX DOES NOT SHIP TO PO BOXES

Quorra Merch is using Printful to print our merchandise. Everything goes through them. You may contact us but we will likely provide you their email.

Return & Exchange Policy

Printful will review replacement/return requests only if (a) there is a missing or broken Product, or a print error if Printful is at fault and (b) Printful receives a complaint within 30 days from the day the Product was delivered or within 30 days after the estimated delivery date, if the Product is missing.